What is an emergency?

  • Difficulty breathing, blue tongue or raspy breath sounds
  • Swollen or distended abdomen, with or without productive vomiting
  • Inability to urinate or defecate, especially if straining. (Cats may repeatedly go to the litter box, lick at the genital area, and/or vocalise)
  • Ingestion of toxin, including but not limited to: chocolate, rodenticides (mouse and rat bait), garden pest control products (snail baits), prescription, over the counter or illegal drugs, and household cleaners. PLEASE BRING THE CONTAINER WITH YOU!
  • Trauma such as being hit by a car, a fall from a height or a blunt force, even if the animal is NOT showing any ill effects!
  • Collapse/inability to stand or walk
  • Loss of balance or consciousness, convulsions or seizure activity
  • Penetrating wound, such as bite wounds (dog or cat), gunshot or stab wounds.
  • Bleeding that does not stop. (Apply pressure with a clean cloth while on your way)
  • Vomiting or diarrhoea with blood
  • Heatstroke:  heavy panting, weakness on a warm day
  • Exposure to snakes or ticks

After the emergency

After the emergency, our emergency team will work closely with you and your local vet to ensure a seamless approach to your pet’s care.

Contacting us in an emergency

We are here to help. If you have a pet emergency give us a call to speak with our friendly, professional team. We may be able to provide first aid advice over the phone to help your pet while you transport your pet to the hospital. No appointments are required, if you are unable to call us just come straight to the hospital with your pet.

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