Veterinary Hospital Business Manager Gold Coast

An opportunity for a Veterinary Hospital Business Manager to join AEC Gold Coast on a full-time fixed-term 6-month contract basis.

  • Diverse and challenging opportunity
  • Supportive, inclusive, stimulating and fun workplace
  • Be part of our collaborative Vet community

AEC Gold Coast is part of Australia’s largest Specialist and Emergency Hospital network, with clinics all around Australia. Our close network of hospitals is well equipment to provide the Gold Standard of emergency, critical and specialist care for all pets. Our highly qualified and experienced veterinarians and nurses are dedicated to delivering professional and compassionate care.

About the Role
We are seeking a dynamic and passionate Hospital Business Manager for our AEC Gold Coast Hospital. As an integral member of the leadership team, you will be responsible for the business development, strategy, management and accountability of our hospital. The Business Manager will work closely with the QLD Operations team, hospital Veterinarians, nurses, technical staff and support teams. The hospital operates 24 hours 7 days a week and provides emergency care. Responsibilities include:

  • Provide support to our frontline teams, our people are our business
  • Promote high standards of patient care
  • Building relationships with our valued referring veterinarians
  • Financial leadership and reporting for the hospital
  • Project management within the hospital
  • Marketing and promotional coordination
  • Leadership in business strategic planning and execution along with the leadership team
  • Ensure adequate resources and support are available to teams to deliver the highest quality of care to patients
  • Liaise with other hospital managers to ensure alignment and promotion of the business group and to maximise efficiency, profitability and productivity

About You
The ideal applicant will be motivated, committed to patient care, and share a vision for a collaborative working environment, where referring veterinarians and pet owners receive personal gold standard service. We are looking for great people to join the team who are interested in learning and growing in their roles and believe in providing pet parents with the best solutions, delivered with love and empathy.

The right candidate will be part of a high performing team and will be expected to have:

  • Post graduate qualifications in a related field, such as business, commerce, business management or similar
  • 4 or more years of experience in a leadership or managerial role
  • Prior experience in a veterinary, medical or allied health clinical environment will be highly regarded
  • Excellent problem solving, decision-making and organisational skills
  • Experience with the MS Office suite especially Excel
  • Knowledge of RX Works and SmartFlow is desirable
  • Project management experience is advantageous

Our Difference

In addition to joining Australia’s largest network of specialists and emergency vets, a competitive salary and a commitment to Gold Standard of Care, you are joining a company that cares about our pet community, our referring vets and our own staff, which is evidenced by:

  • Sponsorship and support for relocation expenses is on offer
  • Strong internal Continuing Education program and exceptional continuing education allowance and support in ongoing professional development in your chosen area of speciality
  • Growth Scholarship to cover the costs, over and above your allowance, to support extra external continuing education courses
  • Stress Free employees and clinic accreditation (costs covered for new employees)
  • Yearly Symposium that brings together some of the best veterinary minds from around the country
  • Consultant Coaching and development
  • Exceptional continuing education allowance and support in ongoing professional development in your chosen area of speciality
  • Creation of a Foundation which over the past 10 years donated $14m to help people and pets in need​
  • Generous Petbarn, General Practice, Emergency and Specialist discounts for your furry loved ones
  • Programs funding our vets to volunteer for charity programs here and overseas
  • We are also proud to lead the way in the veterinary industry by supporting our teams with Paid Parental Leave, flexible working arrangements and back-to-work programs

Join our passionate and highly skilled team to enjoy a collaborative, supportive workplace, genuine clinical freedom and access to the most up-to-date evidence-based research and treatments. To discuss this role or others call Matthew Lacey on 0402 715 462 or apply with your resume to

Apply now