Border Collie Dog Sitting On Its Back Legs

COVID-19 Update: We are open as an essential service.

January 7, 2022 - Please note: Due to Covid-19 related staffing shortages, we can currently only see pets with critical, life-threatening conditions.

To understand whether your pet is experiencing an emergency, please see this handy guide.

If your pet does not have a life threatening condition please contact your local vet or speak with a qualified vet via video call 24/7 by visiting

We understand and share the stress of this time but thank you for your patience. Our team are doing their best and we have a zero-tolerance policy for poor behaviour and abuse to our staff.


Our Animal Emergency Centre hospitals are open and here to help. Veterinary care is an essential service and we continue to provide the highest levels of care to our patients. We are taking steps to protect you and our team.

With current coronavirus restrictions, vet care remains an essential service. You can travel for vet care or to visit AEC. If you have a pet emergency please come straight to the hospital, you don’t need an appointment.

We are delivering minimal contact pet care to ensure your safety and that of our team. Facemasks are required, please follow the instructions provided to you at the hospital.

Please notify us over the phone if you are unwell, self isolating or have been in contact with anyone with coronavirus.

Please understand that there may be increased wait times and new procedures in place, please work with us and remain respectful of our team in these unprecedented times.

Welcome to the Animal Emergency Centre

The Animal Emergency Centres (AECs) provide premier after hours vet care to sick and injured pets with vet hospitals located in Melbourne, Perth, Adelaide, Brisbane, Noosa and the Gold Coast. Our purpose is to save pets lives using the highest standards of emergency and critical care medicine and surgery, delivered professionally and compassionately.

The dedicated emergency vets and veterinary nurses of the AEC are highly qualified and skilled in pet emergency and critical care. We will provide you with an honest assessment of your pets condition and will work with you to tailor a plan that is appropriate to your situation. We understand the importance of your pet as a member of the family and will treat them with the up-to-date knowledge, care and compassion we would give our own pets.

British Shorthair Cat Sitting On All Fours
Portrait Of Deerhound Dog

Facilities & Services

The AEC pet hospitals are designed to function as an extension of the services already provided by your primary care vet clinic. We will communicate with your family veterinarian to provide comprehensive care of your pet - exceptional 24 hour vet care, 7 days a week.