Costs & Payments

The AEC accepts most payment options including cash, Visa, Mastercard and Amex.  We do not accept Diners Club Card or cheques.

Accounts must be finalised on discharge of your pet. 

A deposit of a minimum of 50% of the estimated cost is required prior to admission for all hospitalised patients.

Further deposits may be requested for patients staying greater than 24 hours.

Please note: Unlike some human emergency services, the AEC receives no government subsidies. AEC clinics are funded entirely by generated income so fees are carefully set to ensure that the centres can provide all of the necessary resources for your special companions.

Pet insurance gives peace of mind in the event of significant trauma or illness allowing you to concentrate on your pet and not have to worry about the cost, AEC recommends pet insurance for all pets, please see our pet insurance page for more details.